What Shipping Methods Are Available?
For standard delivery, you can usually expect delivery within 6-10 business days from your order date (business days are Monday-Friday, excluding Holidays). You’ll receive an email with tracking information when your order is shipped. Please allow up to 5 business days to receive your tracking information.
Orders delivered within the 48 contiguous United States usually arrive in 6 – 10 business days depending on delivery location. Orders delivered to Alaska, Hawaii usually arrives in 14 – 21 business days. Orders delivered to an APO/FPO, and any U.S. Territory address usually arrives in 20 – 30 business days. These delivery estimates include order processing time.
Express delivery is only available to our customers who ship orders in the 48 contiguous United States. Express delivery orders will be processed on the same day if they are placed by 11:00 am ET on a business day and should arrive within 3 business days. Orders placed after 11:00 am ET will be processed on the following business day and should arrive within 4 business days. Not all items are eligible for Express delivery.
Orders are accepted with the understanding that stock is available. In some cases, limited availability may prevent us from shipping the quantity you requested, but we will do our best to fulfill your complete order.
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What types of shipping class services do you offer?
MZUZI uses a variety of carriers and methods to ship your order as efficiently as possible.
What does "Business Day" refer to for shipping delivery time estimates?
When estimating your order’s arrival date, please do not include weekends and holidays.
Can all items be shipped via Express service?
No. Some bulky or oversized items cannot be shipped via Express service. We will be happy to ship these items standard delivery. If you have certain items in your cart that require Express shipping, separating them into another order is recommended.
Do you ship to post office boxes?
Yes, orders shipping from our warehouse can ship to P.O. boxes and will be delivered within the United States by the U.S. Postal Service (USPS).
Do you ship Internationally?
No, we cannot ship internationally at this time.
Do you ship to military bases?
Yes. Please keep in mind that delivery to military addresses may take longer than the stated times.
Do you ship to rural route numbers?
Yes, but standard shipping only.
Can I send items to multiple addresses with the same order?
Not at this time. To ship items to different addresses, please enter separate orders for each address.
Why was an item on my order canceled and will I be charged?
While we do our best to fulfill all of our orders, occasionally we have to cancel an item on an order due to availability. You will receive a separate email letting you know about this cancellation and your credit card will not be charged. When originally placing the order, we placed an authorization on your credit card or PayPal account which allows us to make sure the account is valid and has the necessary funds available to process your order. An authorization is a pending charge or hold on a payment account and is not a true charge. Your payment method will not charged if we did not ship your order. The release of an authorization may also appear as a refund on a credit card statement, or the authorization may be deleted from the account entirely. The void may take 7 business days (or longer, depending on your bank) to appear.